Careers
Your gateway to a rewarding and dynamic career in the call centre industry. At Media Works, we believe in the power of talent, innovation, and collaboration. Join us as we redefine customer service excellence and bridge connections between the US and the UK.
Jobs
Marketing Assistant
We are looking for a motivated and detail-oriented Marketing Assistant to join our dynamic marketing team. In this role, you will support various marketing initiatives, assist in creating compelling content, and help with administrative tasks to ensure our marketing campaigns run smoothly. This is an excellent opportunity for someone looking to develop their skills in a marketing environment and gain hands-on experience.
Key Responsibilities:
- Assist in the development and implementation of marketing strategies and campaigns.
- Coordinate and execute social media content, including posts, graphics, and community engagement.
- Support the creation of marketing materials, including brochures, newsletters, and online content.
- Monitor and report on marketing metrics and campaign performance.
- Help organize and coordinate events, promotions, and product launches.
Qualifications:
- Previous experience in a marketing role or internship is a plus.
- Strong written and verbal communication skills.
- Creative mindset with an eye for detail and excellent organizational skills.
- Ability to work independently and as part of a team in a fast-paced environment.
How to Apply:
Ready to lead a dynamic team in a global call centre environment? Submit your application at hello@mediaworkscouk.co.uk or on Indeed!
Customer Service Representative
Are you passionate about delivering exceptional customer experiences? Market Hire, a leading call centre operating seamlessly between the US and the UK, is actively seeking a dynamic individual to join our team as a Customer Service Representative in San Diego.
Key Responsibilities:
- Handle inbound customer inquiries with a focus on delivering exceptional service.
- Provide information about products, services, and troubleshoot customer concerns.
- Document customer interactions accurately and efficiently in our system.
- Collaborate with team members to enhance overall customer satisfaction and call centre performance.
Qualifications:
- Excellent communication and interpersonal skills.
- Problem-solving abilities and a customer-centric mindset.
- Familiarity with customer service software and technology.
- Previous customer service experience is preferred.
How to Apply:
Ready to lead a dynamic team in a global call centre environment? Submit your application at hello@mediaworkscouk.co.uk or on Indeed!
Project Manager
Are you an experienced project manager ready to take the lead in a dynamic call centre environment? Media Works, a top-tier call centre operating between the US and the UK, is seeking a skilled and motivated individual to join us as a Call Centre Project Manager in Dayton.
Key Responsibilities:
- Manage and oversee call centre projects from initiation to completion, ensuring successful delivery within scope, schedule, and budget.
- Collaborate with cross-functional teams to define project objectives, scope, and deliverables.
- Develop and implement project plans, including resource allocation, timelines, and risk management.
- Monitor project progress, identifying and addressing issues to ensure successful outcomes.
- Communicate project status and updates to stakeholders, providing timely and accurate information.
Qualifications:
- Proven experience as a project manager in a call centre or customer service environment.
- Strong organizational and leadership skills with a focus on achieving project goals.
- Excellent communication and interpersonal abilities.
- Familiarity with project management tools and methodologies.
How to Apply:
Ready to lead a dynamic team in a global call centre environment? Submit your application at hello@mediaworkscouk.co.uk or on Indeed!
